It is your responsibility to check your tickets; mistakes cannot always be rectified. Tickets cannot be exchanged or refunded after purchase unless the event is cancelled.
If an event is cancelled or rescheduled we will use reasonable endeavours to notify ticket holders of the cancellation. We do not guarantee that ticket holders will be informed of such cancellation before the date of the event.
Tickets are sold subject to the venue or intoBodmin's rights to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies or exchange tickets.
The venue reserves the right to refuse admission should patrons breach any Rules and Regulations of the venue.
The unauthorised use of photographic and recording equipment is prohibited. Tapes or films may be destroyed. Laser pens, mobile phones, dogs (except guide dogs) and patron’s own food and drink may also be prohibited.
The venue and intoBodmin accept no responsibility for any personal property.
Ticket holders give their express consent to their actual or simulated likeness to be included within any film, photograph, video, audio and/or audiovisual recording in relation to the event and/or any element thereof and such film, photograph, video, audio and/or audiovisual recording to be exploited in any and all media for any purpose at any time throughout the world.
Sale of Alcohol – if you appear to be under 25 we will ask you to prove your age in our venues. We apologise if this policy causes any embarrassment.
Any ticket holder throwing objects (beer, glasses etc.) will be removed from the building and no refund given. Furthermore, customer details will be provided to the regulatory authorities should an offence be alleged to have taken place.
Smoking is not permitted in the venue and offenders will be ejected.
All of these terms and conditions are governed by English Law.